Promo Device Credits Exception Form

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Promotion Name*

Promotion Code*

Your Email Address*

Store ID*

System Used to Process Order

Date of Sale/Purchase*

MDN*

Customer First Name*

Customer Last Name*

Device Make & Model*

Additional Notes

Visit the Promotions page for eligibility requirements.

*I have reviewed the promo eligibility requirements.

*This customer meets all requirements to qualify for the promotion.

*Trade-In Status

I have processed the device trade in store

I have directed the customer to use the Hyla Consumer Portal to process a trade-in for Web/DF orders and that the trade-in device must be received at Hyla within 30 days of activating a new device to ensure the customer receives the Promo Device Credit

Promo does not require a trade

*I am submitting this exception request, since the promotion was not added for the customer, as expected, at the point of sale.

Note: This is an autogenerated response. Do not respond to this email. If you have additional questions, please email [email protected].

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